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How GWC E-Commerce Fulfilment Works

End-to-End Overview

Who is this article for?

Online sellers, brands, and marketplaces looking to outsource warehousing, order fulfilment, and last-mile delivery in Qatar and the UAE.


Overview

GWC E-Commerce Fulfilment is a fully integrated service that manages your inventory, order processing, delivery, and returns — allowing you to focus on sales and growth while GWC handles operations.

The service is powered by Quivo WMS and GWC’s local warehousing and delivery infrastructure.


End-to-End Fulfilment Flow

1. Inbound Inventory

  • Products are shipped or picked up from your suppliers

  • Goods are received at GWC warehouses

  • Inventory is checked, counted, and stored

  • Temperature-controlled and special handling options are available


2. System Integration

  • Your online store or marketplace is connected to Quivo WMS

  • Inventory levels sync automatically

  • Orders flow directly into the warehouse system

  • Supported platforms include:

    • Shopify

    • WooCommerce

    • Magento

    • Amazon

    • Noon

    • Custom API integrations


3. Order Processing

  • Orders received before the daily cut-off are processed same day

  • Items are picked, packed, and labelled

  • Customer-supplied branded packaging can be used


4. Last-Mile Delivery

  • Orders are dispatched via GWC’s delivery fleet

  • Same-day and next-day delivery options are available (by size tier)

  • Cash on Delivery (COD) and card payments on delivery are supported


5. Returns & Exceptions

  • Failed deliveries are returned to the hub

  • Returns are processed and inventory is updated

  • Clients are notified of exceptions and next steps


6. Reporting & Visibility

  • Real-time inventory visibility

  • Daily and monthly operational reports

  • Delivery success rates and return tracking


Key Benefits

  • Local infrastructure in Qatar & UAE

  • Scalable operations

  • Multi-channel fulfilment

  • Transparent reporting

  • Compliance with local regulations